Browse our prom dress collections, select your size, review the estimated delivery date, add the dress to your cart, and complete checkout. Once your order is confirmed, you will receive a confirmation email.
ELLYDRESS dresses follow U.S. standard sizing for prom dresses and formal wear, and each product page includes a detailed size chart to help you find the best fit.To ensure accuracy, we recommend measuring your:
•Bust
•Waist
•Hips
•Hollow-to-floor length
Then compare them carefully with the size guide before ordering.
We can customize the size.
Because prom dress designs and fabrics vary, the size chart provides general sizing guidance. If you are between sizes, we typically recommend choosing the larger size for easier alterations.
We understand that the perfect fit matters—especially when shopping online for prom dresses or formal dresses.
Our team is happy to help with sizing guidance before you place your order to ensure the best possible fit. If your dress doesn’t fit as expected, we will work with you to find the best solution, including exchanges or adjustment options when applicable.
Shipping times vary depending on the dress style and availability. In-stock items typically ship within 1-2 business days, and delivery may take 3–8 business days depending on shipping method.
During peak prom season, we recommend ordering 4–6 weeks in advance to allow enough time for production and delivery.
For the most accurate estimate on your prom dress order, our customer support team is always available to help.
We recommend ordering your prom dress 4–6 weeks before prom night to allow time for shipping and possible alterations.
EllyDress accepts returns for standard-size prom dresses and formal dresses:
• Within 21 days for a refund
• Within 45 days for store credit or exchange
Items must be:
•Unworn
•Unaltered
•In new condition
•With all tags attached
Refunds include a 15% restocking fee, while exchanges and store credit orders waive this fee.
The following items are not eligible for returns or exchanges:
•Accessories
•Customized dresses
•Shoes
•Final Sale items
For full details, please visit our Return Policy page.