Satin Bateau Neck A-Line Mini Dress with Back Bow

Thank you for shopping at Dreamylily.

If you are not happy with your purchase, don't hesitate to contact us as soon as possible to start processing your return and refund.

RETURN POLICY:

1. Standard size dresses and accessories are returnable within 14 business days of delivery.
2. All returnable items must be unwashed, unworn, and in original condition with their tags still attached. Returned items are refunded the amount paid for the items along with applicable taxes but shipping and any rush fees (if applicable) will not be refunded. We encourage customers to inspect and try on all items as soon as they are delivered.
3. Please note that if you take your dress to a seamstress and decide to return it instead of altering it, the dress must be in original condition. If the dress arrives back and has pins or pin marks, a refund will be rejected.
4. Items returned without an authorized return request will not be accepted.
5. We do not accept packages returned using Freight To Collect (FTC). All return shipping costs must be covered by the customer.
6. We reserve the right to reject any return that arrives in unacceptable condition or is sent without prior authorization.
7. Please note that no refunds will be issued for parcels that are destroyed, lost, or returned due to customer-related issues—such as delayed cooperation with customs, incomplete or incorrect contact information, recipient unavailability, or inaccurate shipping addresses—if the product cannot be recovered.
8. Rejected packages are not accepted. In such cases, only a 40% refund will be issued. If you wish to return an item, please wait until you receive the package and then contact us for assistance

The following items are not eligible for returns:

• Custom Size/Color Dresses
• Swatches
• Fabric
• Ready to Ship Dresses
• Face Masks
• Garment Bags
• Jewelry not in original condition (no longer in original packaging)
• Shapewear (all items under this section)
• Robes & Lingerie pieces/sets
• Any other items marked FINAL SALE

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